Drill into timber, soft metal and hard materials including brick and concrete with the RYOBI 18V ONE+ Hammer Drill.
At RYOBI, we believe in the quality and durability of our products, that’s why we back them with a comprehensive warranty. You can purchase any of our products with peace of mind knowing that we’ve got your back.
Our battery-powered 18V, 36V and USB lithium tools, as well as our LINK™ Modular Storage System, have impressive 6-year warranties. That’s broken down into 4 years of standard coverage PLUS an additional 2 years when you register your product online within 30 days of purchase at MyRYOBI.
For a full copy of the current warranty terms and conditions, along with products that fall outside of the extended warranty, please click on the button below.
Product registration is mandatory for our 4+2 Extended Warranty program. Please register your product at MyRYOBI within 30 days of purchase and keep your proof of purchase and product serial number handy.
Proof of purchase is an important part of your warranty. Please take a photo of the Bunnings receipt immediately after purchase. You will need this for Extended Warranty registration or in case you need to make a warranty claim at Bunnings.
Present your Bunnings receipt and your product at your nearest Bunnings store to organise a warranty replacement claim (or repair for the Framing Nailer RFN1830X).
For Ride-on mower repairs or assistance, please call our customer service team during business hours on: 1300 MY RYOBI (1300 697 9624)
The schedule outlining the warranty period is set out below and is applicable as of the 1st of June 2017 for all purchases from Bunnings Warehouse:
Product Category | Standard Warranty Period (years) | Extended Warranty Period (years)* | Total |
ONE+, 18V, and 36V Cordless Power Tools (excluding Framing Nailer [RFN1830X]) | 4 years | 2 years | 6 years |
LINK™ Modular Storage System | 4 years | 2 years | 6 years |
USB Lithium Tools | 4 years | 2 years | 6 years |
EZ Reach Attachments | 4 years | 2 years | 6 years |
*To get an extended 2 year warranty, you need to register your product at MyRYOBI within 30 days of purchase.
Product Category | Standard Warranty Period (years) | Extended Warranty Period (years) | Total |
18V and 36V Batteries & Chargers (lithium-ion) | 3 years | - | 3 years |
80V Ride-on Mower Batteries & Chargers (lithium-ion) | 3 years | - | 3 years |
48V Ride-on Mower Batteries & Chargers (lead acid) | 1 year | - | 1 year |
USB Lithium battery | 3 years | - | 3 years |
Product Category | Standard Warranty Period (years) | Extended Warranty Period (years) | Total |
Corded Power and Outdoor Tools | 4 years | - | 4 years |
USB Lithium in-built battery tools | 3 years | - | 3 years |
Airwave Pneumatic tools | 2 years | - | 2 years |
Petrol powered tools (including generators) | 2 years | - | 2 years |
E-tools (lasers, stud finders, LDM) | 2 years | - | 2 years |
Compressors | 2 years | - | 2 years |
Mitre Saw Stands | 2 years | - | 2 years |
Work tables / benches | 2 years | - | 2 years |
Expand-it / attachments | 2 years | - | 2 years |
Hand tools** | 1 year | - | 1 year |
Storage (hard & soft) | 1 year | - | 1 year |
Door closers | 6 years | - | 6 years |
All accessories, consumables and casings including but not limited to: chucks, angle grinder discs & flanges, spark plugs, drill bits, dust bags & vacuum filters, bars, mower & hedge trimmer blades, brushes, O-rings, seals & bearings, allen keys, sanding paper, spark plug tools, collets, fixtec systems, chainsaw & pole pruner chains & blades, line trimming heads & bump knobs, saw blades, edger blades & shredder blades, bags provided with power tool kits.** | 3 months | - | 3 months |
**no serial number available, cannot be registered on MyRYOBI.
Product Category | Standard Warranty Period (years) | Extended Warranty Period (years)* | Total | Related products | Learn more |
Ride-on Mower 48V Lead Acid tool, excluding batteries & chargers | 3 years or 300 hours | - | 3 years or 300 hours |
| Full warranty policy |
Ride-on Mower 80V Cordless Lithium-Ion tool, excluding batteries & chargers | 4 years or 400 hours | 2 years or 200 hours | 6 years or 600 hours | ||
Framing Nailer [RFN1830X] | 1 year or 60,000 nails | 2 years | 3 years or 60,000 nails |
| Full warranty policy |
*To get an extended 2 year warranty, you need to register your product at MyRYOBI within 30 days of purchase.
Unfortunately, only products purchased after 1st June 2017 are eligible for the extended warranty. Products bought before this date can still be registered on MY RYOBI.
RYOBI offers an extended 2 year warranty on selected Cordless power tools (excluding batteries and chargers) along with a standard 4 year replacement warranty, provided they are:
1. Purchased from Bunnings after 1st June 2017
2. and registered on a MY RYOBI account with a valid Bunnings receipt within 30 days of the purchase date.
If you have registered a cordless power tool which meets the above criteria and not received an extended warranty, please contact our customer service team on 1300 MY RYOBI (1300 697 9624).
RYOBI offers an extended 2 year warranty on selected Cordless power tools (excluding batteries and chargers) along with a standard 4 year replacement warranty. In order to be eligible for an additional 2 year extended warranty, these cordless power tools need to be purchased from Bunnings after 1st June 2017, and registered on a MyRYOBI account with a valid proof of purchase within 30 days of the purchase date.
If you've registered your RYOBI product but haven't received confirmation of your warranty, there are a few possible reasons. First ensure that you've provided a valid proof of purchase during registration, such as an original receipt from Bunnings Warehouse and registered it within 30 days from purchase. Without this, your warranty claim may not be processed. Second, it's essential to check that your product falls within the specified warranty periods outlined in our terms. If you've met these criteria and still haven't received your warranty, please contact our customer service for further assistance 1300 MY RYOBI (1300 697 9624).
Yes, you can still register your RYOBI product. However, your product will not be covered by our warranty, please call us on 1300 MY RYOBI (1300 697 9624) for specific advice or refer to terms & conditions.
To claim your RYOBI warranty, you'll need a valid proof of purchase: an original receipt from Bunnings Warehouse or SMS copy, a clear photo of the receipt where the Bunnings receipt number, date of purchase and product details are visible. If you've lost the receipt, you can also use a credit or debit card statement that specifically verifies the purchase. If your product was not purchased at Bunnings, it won't be eligible for an extended warranty, and you'll need to lodge any warranty claims with the original seller.
Great news that you received a Ryobi gift! Although it may feel a little uncomfortable, it's best to ask the gift giver for a copy of the receipt in case you need to make a warranty claim.
You can locate the model number of your product on the rating plate, which is affixed to the product itself. The specific location of the rating plate varies depending on the type of product you have. To find the model number, look at the top-right corner of the rating plate; it will begin with a letter.
You can find the serial number of your product on its rating plate. The location of this plate varies depending on the type of product you have. The serial number is indicated in the area labeled 'SER NO/S NO' and is usually white or silver. Please also include the digits that follow in the sections marked 'W' and 'Y' when registering your product.
Providing the serial number is crucial for verifying your product's authenticity, determining its warranty eligibility, identifying your specific model for better customer service, tracking any previous repairs, and establishing ownership in cases like theft or recalls.
All warranty claims must be made at your local Bunnings store. If your product is a Ride on Mower, contact customer service on 1300 MY RYOBI (1 300 697 962).
If your product was not purchased at Bunnings, it won't be eligible for an extended warranty, and you'll need to lodge any warranty claims with the original seller.
No, you don't need to return the entire kit if a single component is faulty. You can opt for a like-for-like replacement of the faulty item. To facilitate the return, provide the replacement item receipt and ensure the product meets all warranty conditions.
Please contact our customer service for further assistance AUS 1300 MY RYOBI (1300 697 9624).